1. what is your guarantee period?
Guaranteed against malfunctions due to manufacturing defects for 12 months from the date of loading.
2. Do you provide training for my workers?
The machine has been installed and tested well before shipping. It is easy to operate.Normally speaking, our customer follows the instruction book and can operate the machine well.?You can also come to our factory to check the machine and learn how to operate before shipping. It only needs 2 hours and you can operate well.
3. I do not know about the machine and do not know how to install it. Can you install the machine in my factory?
If you need us to send engineers to your factory, you will pay for the travel expense such as visa, round tickets, hotel, food Salary of 100 USD per day per person (from departure from our factory, until we are back to our factory). You also need to take care of his safety.
4. What is included in the machine?
The process for work: decoiler→feeding→roll forming→measuring length→cutting to length→product to stand
The whole line includes a manual decoiler, roll forming machine and product stand. when you get the machine in your factory, you just need to do following 3 things, and then you can start working.
a. Put the machine on the flat level ground.
b. Inject gear oil and hydraulic oil.
c. Connect 3 phase electric wire.